Your PC motherboard may need updated drivers.Your external drive may be entering selective suspend.Your USB controllers may have become unstable or corrupt.

Windows may be missing other important updates hardware or software issues.

Your PC requires an update for issues that may conflict with a USB external hard drive and Windows.

The currently loaded USB driver has become unstable or corrupt.

This issue can be caused if any of the following situations exist: USB Device not recognized: One of the devices attached to this computer has malfunctioned and windows does not recognize it.Īpplies to: Windows 10, version 1709, Windows 7 Service Pack 1 Original KB number: 2654149 Cause When you try to access data on an external USB hard drive, you may receive the following error: Of late, we have heard issues with the USB 3.0 port due to driver incompatibility.This article provides methods to solve the USB Device not recognized error that occurs when you try to access a USB external hard drive.

If you have connected your mouse to a USB 3.0 port, I suggest you connect it to a USB 2.0 port for better compatibility, no matter if you are using a wired or wireless mouse. I have had many issues with the mouse being unresponsive in Windows, but switching to a different port has been a reliable solution for me in the past. Have you tried connecting the mouse to a different USB port?

If you are using an external mouse on your Windows 11 laptop or desktop PC and the mouse is not working, you should begin with the most common fix. Connect the Mouse to a Different Port (External Mouse)

Disable ‘Enhance Pointer Precision’ (Laggy Mouse and Touchpad)ġ.

Uninstall USB Controllers’ Drivers (External Mouse).

Uninstall/ Re-install Drivers (Mouse and Touchpad).

Connect the Mouse to a Different Port (External Mouse).

Usb optical mouse driver is unavailable